Privacy Policy

SparkMudra Privacy Guidelines

SparkMudra ("us", "we", or "our") operates the website sparkmudra.com and the SparkMudra merchant portal. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you:

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City.
• KYC Documents: For merchant onboarding, we collect Aadhaar numbers, PAN card numbers, and photo scans to satisfy regulatory guidelines.
• Usage Data: We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2. Use of Data

SparkMudra uses the collected data for various purposes:

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support and service troubleshooting.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service.
• To detect, prevent and address technical and fraud issues.

3. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable bank-grade measures to protect your Personal Data, we cannot guarantee its absolute security.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@sparkmudra.com or via phone support at +91 8872138721.